eGAP Are Rules Honest Casinos Abide By

eGAP Procedures:

Player Protection

Payment to and Receipts From Online Players Player requests are speedily and efficiently taken care of and payments and receipts are accurately and completely processed

Minimum Information Requirements Members are required to accurately record specified minimum information relating to player and game activity Minimum Security Requirements Certain procedures and policies for information security are implemented and maintained to ensure the integrity, availability and confidentiality of gaming operations

Responsible Gaming Establish, enforce and monitor a responsible Online Gaming environment that actively discourages problematic gaming

Player and Game Funds Sufficiently cover by on demand funds player balances and game funds

Player Information Manage and account for player accounts in a secure, safe and efficient environment. Protect Online Players’ privacy and confidentiality from unauthorized disclosure

Fair Gaming Software Development and Maintenance Develop, implement and maintain Online Gaming software that represents the best practice standards

Total Gaming Transaction Review Online Games will be independent, random and fair

Server Connectivity Requirements Meet minimum game server connectivity requirements so that players are protected from losses due to connectivity problems

General Game Characteristics Members will adhere to game characteristics that ensure a fair game for the Online Gambler

Disaster Recovery Members must demonstrate they can recover from a system disaster

System Malfunctions Protect eCOGRA members and Online Gamblers from system and hardware malfunctions

Responsible Conduct

Anti-Money Laundering Implement and document preventive and detective controls addressing money laundering and fraud according to Financial Action Task Force Guidelines (http://www.fatf-gafi.org)

Responsible Advertising and Promotions Members may not mislead Online Gamblers through advertising or promotional activities and ensure that the terms and conditions of their promotions are followed

Probity Checks All key employees of members must be free from criminal backgrounds or criminal records

Let eGAP be your guide to honest Online Casinos.